Systems Analysis - What It’s All About #
Making successful decisions in today’s world, where we are constantly available and constantly bombarded with information, requires a special art of utmost importance: observing, sitting down and thinking: “what exactly is happening here and why?”. That is why the aim of systems analysis is to achieve a crystal-clear, scientific understanding.
Why does it work? #
Systems analysis is a philosophical-analytical activity that aims to explore and understand the entirety of a business process or company. This almost always reveals obvious inefficiencies, because normally nobody voluntarily undertakes fundamental analyses. Partly because everyday life takes up enough time and effort anyway, partly because of an irrational aversion to the possible things that could be uncovered.
What does it find? #
When analyzing businesses, it’s very easy to find processes and structures that have simply grown naturally or are practically based on hearsay. This not only has direct financial consequences, but also social ones, such as negative emotions and a bad mood among the workforce, who often point the finger at each other. The cost of inefficient processes is actually enormous, as the problems have to be fixed with bare manpower, which is a waste of operational resources and human lifetime as such.
Why can’t just anyone do it? #
The independence of the analyst is also of the utmost importance. Only if it is possible to see things clearly and without vested interests, neither one’s own nor those of third parties, will the analysis be successful. It must be completely irrelevant whether the other person is a recognized, successful businessman or “a nobody”. In this respect, one of the most important mottos of Systems Analysis is: stay cool.